Privacy Policy

Your Privacy Matters to Us

This Privacy Policy explains how Empowering U Training collects, uses, stores, and protects your personal data. We are committed to handling your information lawfully, fairly, and transparently.

This policy applies to all users of our website, training participants, corporate clients, and government partners. It should be read alongside our Terms & Conditions.

Contact Us Terms & Conditions

Introduction

Who we are and how we handle data.

Empowering U Training (“we”, “us”, “our”) provides professional training services to individuals, businesses, and government bodies across the UK and Europe.

We act as a data controller for the personal information you provide when you use our website, submit enquiries, enrol in training, or engage with our services.

Information We Collect

What data we collect and why.

Personal information

  • Name
  • Email address
  • Telephone number
  • Location or region
  • Employment status (where relevant)
  • Organisation or employer name (for corporate/government enquiries)

Training and engagement data

  • Programme enrolment details
  • Attendance records
  • Training completion and certification
  • Platform usage and access logs
  • Communication history related to training delivery

We only collect data that is necessary to deliver training services, respond to enquiries, meet legal obligations, or improve our services.

How We Use Your Data

Lawful and purpose-driven use.

  • Responding to enquiries and requests
  • Processing enrolments and managing training delivery
  • Providing access to our digital training platform
  • Issuing certificates and completion records
  • Communicating important training-related information
  • Managing corporate and government training programmes
  • Meeting legal, regulatory, and reporting obligations
  • Improving our services and training programmes

Data Sharing

When and how your data may be shared.

We do not sell your personal data. We may share information only where necessary, including:

  • Training partners or venue providers (where required for delivery)
  • Digital platform and IT service providers
  • Government bodies or funding organisations (where programmes are sponsored)
  • Regulatory or legal authorities where required by law

All third parties are required to handle your data securely and in compliance with data protection laws.

Data Retention

How long we keep your data.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements.

Training records and certificates may be retained for longer periods to allow verification of completion and to meet contractual or regulatory obligations.

Your Rights

Your rights under data protection law.

  • The right to access your personal data
  • The right to request correction of inaccurate data
  • The right to request erasure (where applicable)
  • The right to restrict or object to processing
  • The right to data portability
  • The right to withdraw consent where processing is based on consent
  • The right to lodge a complaint with a supervisory authority

Data Security

How we protect your information.

We implement appropriate technical and organisational measures to protect personal data, including secure systems, access controls, and data minimisation practices.

While no system can guarantee absolute security, we take reasonable steps to protect your information against unauthorised access, loss, or misuse.

Contact Us About Privacy

Questions or requests regarding your data.

If you have questions about this Privacy Policy or wish to exercise your data protection rights, contact us using the details below.

Email: privacy@empoweringutraining.com
General Contact: Contact Us

Policy Updates

Changes to this Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate.

Any updates will be published on this page. We encourage you to review this policy periodically.